Reference

Terms and Conditions That Govern Your fantsy5 Account

These terms set out the rules that apply every time you access fantsy5, fund your account through PayPal, Venmo, or Play+, and place a wager where state law permits.

Applies to all US-eligible statesCovers PayPal, Venmo, Play+ transactionsUpdated when rules changeGoverns account access and conductContact support to request changes
fantsy5 Terms and Conditions That Govern Your fantsy5 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page in your account dashboard. A support agent can clarify specific clauses, walk you through a dispute step, or note a formal objection on your account record.
Email Support Send a written request to our support address if you need a documented response to a terms question. We reply with a reference number so you can track the thread from your inbox.
Account Help Center The Help Center inside your account lists current policy documents, recent update notices, and the steps for submitting a formal dispute or requesting an account review under these terms.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We keep your account data protected using industry-standard encryption. Here is how we apply that across the four areas that matter most to you.

Data Retention

We retain your account records, transaction history, and identity documents for as long as required by applicable state and federal law. You can request a copy of your data through the Help Center at any time.

Cookie Policy

Cookies help us keep your session active when you switch from your phone to a browser mid-session. You can manage cookie preferences in your browser settings; disabling them may affect account login continuity.

Account Security

Two-factor authentication is available on your account and we strongly encourage enabling it. Any attempt to access your account from an unrecognized device triggers an email verification step before entry is allowed.

Requesting Changes

To request a correction to personal data or to close your account under these terms, submit a written request via live chat or email with your account ID. We process valid requests within the period required by applicable law.

Common Questions About fantsy5 Terms and Conditions

These are the questions we hear most often about how our terms work, what they mean for your account, and what steps to follow if something is unclear.

Yes. Access to fantsy5 depends on state law, and certain features or wagering options may not be available in every state. Review your state's current online gaming rules before funding your account.

You can open a dispute through live chat or by emailing support with your transaction ID. Include the date, the payment method used — PayPal, Venmo, or Play+ — and a brief description of the issue.

We may suspend or permanently close accounts that breach these terms, including providing false information during identity verification. Any funds held in a closed account are reviewed per our payment policy before release.

We post a notice in your account dashboard and send an email to the address on file. Continuing to use your account after that notice means you accept the revised terms as written.

All deposits and withdrawals — including those made via PayPal, Venmo, or Play+ — fall under our payment policy, which is incorporated into these terms. Your transaction history is visible in your account wallet.

Submit a data request through the Help Center inside your account or via email with your account ID. We process valid requests within the timeframe required by applicable law and respond to the address on file.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.