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How fantsy5 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from account registration and identity verification to payment details when you use PayPal, Venmo, or Play+.

Account data securityPayPal, Venmo, Play+ transaction recordsYour right to access or delete dataNo third-party sale of your infoState-law compliant practices
fantsy5 How fantsy5 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We treat your account data with the same care you'd expect from any financial service you rely on. SSL encryption covers every data transfer between your device and our servers — whether you're logging in from Philadelphia or anywhere else in an eligible state. Account sessions time out automatically after inactivity, and any payment-method changes require re-verification before they take effect.

Encryption in Transit

SSL encryption wraps every connection between your device and our platform. This applies to account login, identity uploads, and any payment activity through PayPal, Venmo, or Play+.

Cookie Controls

We use functional cookies to maintain your session and analytics cookies to understand how the platform performs. You can adjust or block non-essential cookies through your browser settings at any time.

Data Retention Policy

Active account data is kept while your account remains open. After closure, we retain records only for the period required under applicable state or federal regulations, then delete them.

Third-Party Access Limits

We share data only with identity-verification providers, payment processors like PayPal and Venmo, and state regulatory bodies when the law requires it — never with advertisers or data brokers.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the in-app help center on mobile. We aim to respond to all privacy-related requests within the timeframe required by applicable state law.

Team online

Live Chat

Start a chat session from your account dashboard — available through the mobile app or desktop browser — and ask for a privacy request form from our support team.

Email Support

Send your data access, correction, or deletion request to our privacy email address. Include your registered email and account ID so we can locate your record quickly.

In-App Help Center

Open the Help section from the mobile menu, choose 'Privacy & Data,' and submit a request directly. Your submission is tied to your account automatically.

Common Questions About Your Data and Privacy

These are the questions we hear most often from account holders about how their personal information is handled, what rights they have, and how to act on those rights through fantsy5.

We collect your name, email address, date of birth, and government-issued ID for verification. Device identifiers and session data are also gathered to keep your account secure.

No. We receive only transaction reference numbers from PayPal, Venmo, and Play+ to confirm deposits and withdrawals — your full payment credentials stay with those providers.

Yes. Submit a data-access request through live chat, email, or the in-app Help Center. We'll respond within the timeframe required by your state's applicable privacy law.

Contact support via live chat or email with your account ID and a deletion request. We'll remove your data once any legally required retention period has passed after account closure.

We do not sell your data. Sharing is limited to payment processors, identity-verification services, and state regulatory authorities when required — never advertisers or data brokers.

We use session cookies for account continuity and analytics cookies to improve the platform. Non-essential cookies can be adjusted or blocked through your browser's privacy or cookie settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.